Blackthorn Events

1. Permission Set Update | Events (Lite Users): The Blackthorn | Events (Lite User) permission set is now available. Users with this permission set have Create/Read/Edit access for the Attendee, Attendee Group, Session Attendee, and Track Attendee objects and Read-only access to most Events’ objects. Users with the Blackthorn | Events (Lite User) permission set can also check in Attendees using the Mobile Check-in app.
   1. The Blackthorn | Events (Lite User) permission set does not grant access to the following Events’ objects: Waitlist, Hotel Room, Hotel Room Block, Expense Entry, Event Notification, Event Item Purchase, Event Group Association, Attendee Data Message, Data Sync Retries, Budget Expense, Badge Printing Configuration, Badge Printing Configuration Details, and Flight.
2. CRM Packages Update | Salesforce Package Names: Each Blackthorn Salesforce product has a Package Name on your org’s Installed Packages page. On February 20th, starting at 8 am ET, we will update these package names to improve our internal automation. The package name is a label and does not affect the product’s functionality. As of February 20, 2024, each package name will no longer contain the “bar” character.
   1. Blackthorn | Events
   2. Blackthorn | Mobile Payments
   3. Blackthorn | Paylink
   4. Blackthorn | Connected App
3. Webapp Release Enhancement | Event Groups BREAKING CHANGE: Event Groups using Aspen, List, and Calendar UI previously combined keyword filters with “AND” logic. The default behavior has changed to combine keyword filters with “OR” logic. If you prefer to maintain the existing “AND” logic, event groups with affected UIs must be updated so that Combine Keyword Filters with AND Logic = True. Combine Keyword Filters with AND Logic is a new field included in the February Events release for Salesforce and should be added to your event group page layout if needed.
   1. Previous behavior for Aspen, List, and Calendar Event Group UI:
      User selects “Evening” and “Spanish” keywords, and only sees events that include both Evening and Spanish keywords.
   2. New behavior for Aspen, List, and Calendar Event Group UI:
      User selects “Evening” and “Spanish” keywords, and sees all events that include either Evening or Spanish keywords.

For more information on these enhancements and a full list of bug fixes, please click the Events Release Notes button.

Blackthorn Payments

1. SALESFORCE KNOWN ISSUE | Enable Secure Static Resources for Lightning Components: This Salesforce release update has been postponed indefinitely. Test Run on this Release Update should remain disabled in order to use our Virtual Terminal components. This is due to a Salesforce Known Issue.
2. Payments Enhancements | High Volume Batch Processing: The introduction of high-volume batch processing resolves the issue of scalability with our batch processes. Previously, batch processes were limited to one record at a time to ensure that Payments complied with Salesforce’s limits. The new protected custom setting is in Blackthorn Pay – Features.
   1. Field Label: Auto-Charge Batch Size
   2. API Name: Auto_Charge_Batch_Size__c
   3. Data Type: Number(3,0)
   4. Description: Controls the batch size of the scheduled job. The default setting is 1. Currently, the maximum supported value is 75.
3. Compliance Enhancement | API Calls: To ensure Compliance meets Salesforce’s upcoming ICU Local Formats requirements, all classes in the Compliance repository will reference API version 45.0 or higher.

For more information on these enhancements and a full list of bug fixes, please click the Payments Release Notes button.

Blackthorn Messaging

1. Issue Using a Site License
   
   1. Description: A user with a Site License received the following warning message on the Contact record after upgrading the production org. “The component is part of the AppExchange Package Blackthorn Messaging, and requires a license to use.”
   2. Resolution: Previously, the Messaging app did not acknowledge the license assignment record, causing problems when trying to send SMS messages. Users with a Site License must upgrade the Messaging app to version 3.43.16 or higher to resolve the issue.
2. Issue Using a Site License
   
   1. Description: After activating and configuring the Messaging app for an org with a large number of active users, the following error was triggered upon opening a Contact record with the RLC component. “Error: Simplesms: too many query rows: 50001”
   2. Resolution: Updates were made to manage orgs with a large number of active users who have avatars.

Blackthorn Storefront

1. Salesforce Enhancement | Authorize Button: When a user clicks the Authorize button, Storefront and BT Checkout will be authenticated in the org.
2. Forms Enhancement | BT Form Elements: The help text for the following BT Form Element fields has been updated.
   1. Form: “The BT Form this BT Form Element is related to.”
   2. Question: “The question of this BT Form Element.”
   3. Hint: “A hint for this question. Will be displayed as placeholder text within the input field on the BT Form.”
   4. Sort Order: “Set the order for the questions/BT Form Elements.”
   5. Required: “Select this checkbox if the BT Form Element is required.”
   6. Form Big List Group: “Select a BT Form Big List Group if you have a picklist or a type ahead custom question with more than 1,000 options.”
   7. Picklist Values: “The answer values if the question type is a picklist.”
3. Webapp Enhancement | Inventory Management: No fewer than 12 updates have been added to the inventory management features, including updates to Available Inventory, Remaining Inventory, Show Quantity Remaining on Store, and more!

For more information on these enhancements and a full list of bug fixes, please click on the Storefront Release Notes button.

Blackthorn Events

1. NEW FEATURE | Express Registration (Part of Digital Experience): When enabled, Express Registration allows registered Attendees logged into a Digital Experience to register any other Contact in their Account with just a few clicks. Previously, Attendees could only complete the registration process once per Event. This scenario also applies to authenticated users accessing an Event via iframe. (Please note that additional Event Items are only available if the Event organizer has not set a `Max Quantity` for an Event Item.)Users with vision impairments can use the Express Registration feature with only their keyboard, including opening the picklist, tabbing through the list, making a selection, and changing their selection.
2. Webapp Enhancement: Attendees can now add virtual Events to a calendar from the registration success page. Previously, this was only possible for in-person Events or from the AttendeeLink.
3. Webapp Enhancement: When an Attendee uses a duplicate email address to register for a waitlisted Event where One Unique Attendee Email Per Event = “True” (checked) on the Event Settings, then the error message will say, “Duplicate Registration email not allowed.” Previously, the user saw a generic error message without explaining the problem. (Known Issue: 000002893)

For more information on these enhancements and a full list of bug fixes, please click on the Events Release Notes button.

Blackthorn Payments

1. SALESFORCE KNOWN ISSUE: Enable Secure Static Resources for Lightning Components is a Salesforce Release Update that has been postponed indefinitely. Test Run on this Release Update should remain disabled in order to use our Virtual Terminal components. This is due to a Salesforce Known Issue.
2. NEW FEATURE | Allocations: The Allocation object’s `Transaction Type` field now supports the “Write Off” picklist value. When an Allocation record is created, it’s related to an Invoice, a Line Item, and a Transaction. The Allocation record represents the allocation or a partial amount of the Transaction’s `Amount` and is related to a particular Line Item on an Invoice.
3. Enhancement | Flow Screen Charge Component: Blackthorn Payments users can now translate the labels the user sees (and override the Standard out-of-the-box values) when using the Flow Screen Charge component.
4. Enhancement | DocumentLink API Call Reduction: To improve DocumentLink’s performance and stability, the number of API calls required to validate a user license has been reduced.

For more information on these enhancements and a full list of bug fixes, please click on the Payments Release Notes button.

Blackthorn Messaging

1. Update on Suspended Account Error Message: If a Messaging account is suspended (Account `Status` = “Suspended”), then the user will receive the following error message. “Your account is suspended, Please reach out to our Success Team.”
2. Licensing & Permission Setup Alerts: A user will receive an error message If they have not been assigned a Messaging license, but have been assigned a permission set.
3. Send Bulk SMS Update: Users can now send Bulk SMS from a Campaign if the number of members in the list is more than 1000. Previously, the messages were not sent if the number of members was over 1000.

For more information on these enhancements and a full list of bug fixes, please click on the Messaging Release Notes button.

Blackthorn Storefront

1. Store Builder Enhancement: The Store Builder will now enforce the Comfy density display setting even if a user selects the Compact option as an org default.
2. Store Products Enhancement: Store Products are now displayed in a table instead of as cards to improve readability. Previously, using cards caused the names to be cut.
3. NEW FEATURE: Quantity Selector for Store Products: The Allow Adding Multiple Quantities to Cart checkbox was added to allow users to add more than one of the same Store Product to the cart.
4. NEW FEATURE: “Sort By” Filter added to Home Page: The “Sort By” filter was added to the Store home page, the search results page, and the filtered results page.

For more information on these enhancements and a full list of bug fixes, please click on the Storefront Release Notes button.

Blackthorn Events

1. Campaign Sync Update: Users can now add Attendees from a Campaign on the Event’s Attendees tab, the Add Attendees button on the Campaign, and via the Event Auto-Sync field on the Campaign. In each scenario, the BT Event Attendee Duplicate Rule will be respected, and no duplicate records will be created. Previously, if One Unique Email Per Event = “False” and one or more campaign members were already Event Attendees, then duplicate Attendee records were created.
2. Event Builder Update for Webinars: When using the Event Builder, users can now click Reuse Webinar Information from Event to copy webinar details from an Event record to a Session record. Previously, this option was present, but it was not functional. NOTE: This feature is a one-time shortcut. It does not set up an ongoing sync between the Event’s and Session’s webinar details.
3. Big List Fix for Dynamic UI: A Form Big List Option will now load when registering for an Event that uses the Dynamic UI. Previously, Form Big List Options did not load. The other Event UI options were not affected. (Known Issue: 000002978)

Blackthorn Payments

Payment Gateway Object Update The following fields were added to the Payment Gateway object.

• Field Name: TouchNet uPay Site ID
• API Name:
  bt_stripe__TouchNet_uPay_Site_ID__c
• Data Type: Text(15)
• Field Name: TouchNet uPay Site URL
• API Name:
  bt_stripe__TouchNet_uPay_Site_URL__c
• Text(255)
• CVC Optional Feature for Virtual Terminal: A new custom setting called Make CVC Field Optional has been added to the Blackthorn Payments | Virtual Terminal custom settings. This setting allows users to make the CVC field optional when adding a new credit card Payment Method in the Virtual Terminal. The default setting is for the CVC field to be required.

Blackthorn Messaging

1. Improvements on A2P Submission Process: The A2P submission process is crucial for businesses and organizations that send automated messages to users’ phone numbers. To enhance this process, we added a new step called Account Activation that will occur between the Account Registration and Phone Number Setup steps.
2. Validating A2P Details: Validating A2P details is a crucial step that occurs when sending automated messages to users via platforms like Twilio. This step includes reviewing and verifying the information provided by the business or organization who intends to use the A2P messaging services.
3. Searching Phone Numbers: During Twilio’s review and approval period, users can search for and use Phone Numbers by utilizing toll-free phone numbers. This feature ensures that businesses can continue their operations and prepare for A2P messaging without causing any interruptions.

Blackthorn Storefront (Grand Opening)

Storefront is a Salesforce-native digital eCommerce application designed to sell digital goods, services, donations, and course enrollments. It provides all the necessary tools to manage one or more customizable stores built on Salesforce, leveraging the existing security infrastructure for every transaction.

Click to learn more about this new product!